1Q1: Where are recordings saved when using both micro SD card and cloud storage?
When an event occurs, it will be recorded on the micro SD card and in the cloud storage.
2Q2: Is it possible to monitor the Camera products from overseas?
1. It is possible.
2. Method 1: It is recommended that you share the account and password that added the camera to your family and friends and log in so that they can monitor it.
3. Method 2: You can use the home-sharing function, but you may not be able to see the monitoring screen if you cross the country/region.
3Q3: Can I use SwitchBot Camera devices without a Wi-Fi?
No. Currently, all SwitchBot camera series products are Wi-Fi communication devices, so they cannot work properly unless connected to Wi-Fi.
4Q4: Does the Pan/Tilt Cam support SD Card?
Yes, SwitchBot Pan/Tilt Cam supports a micro SD card with a maximum storage capacity of 128G. If you'd like, you can choose to subscribe to the cloud storage services.
5Q5: Can I access the Pan/Tilt Cam on a 5G support cellphone?
It does not matter what kind of network our cellphone is using while accessing the SwitchBot Pan/Tilt Cam. As long as the Pan/Tilt Cam is well connected to a 2.4GHz network would be good to go.
If we are to connect the Pan/Tilt Cam to a personal hotspot, please make sure the Personal Hotspot is a 2.4GHz network. For iPhone 12 or newer models, kindly enabled the Maximum Compatibility to switch the network to a 2.4 GHz one.
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